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Water Rights Application

Overview

Procedure for permission to draw water from boreholes,wells,dams,lakes and rivers.

Who is eligible?

All citizens, residents and businesses are eligible to apply for this service.

How do I get this service?
  • Complete either of the following forms: APPLICATION FOR REGISTRATION OF EXITING RIGHTAPPLICATION FOR GRANT OF WATER RIGHTAPPLICATION FOR CREATION OF SERVITUDE FORMNOTIFICATION OF ACQUISITION OF RIGHT BY AGREEMENT FORM.
  • Submit the completed forms to the Department of Water and Sanitation office (address provided below) together with a copy of the Customary Land Grant Certificate, Lease Agreement or the Title Deed. In the case of land owned by the state, attach the letter of authority to use the land from the Director of Lands.
  • Attach approved application for and grant of field/project water point in case of private boreholes (a permission to drill).
  • Attach borehole completion certificate (to check and verify ownership)
  • Attach a sketch map including point of abstraction (coordinates) for river draw-offs
  • Applications are charged at P60.00 as cost recovery measure as per Presidential Directive Cab 2/2004
What supporting documents are required?
  • Certified copy of valid national identity card (Omang) for citizens
  • Certified copy of passports for non-citizens
  • Customary Land Grant Certificate or Title Deed
  • Letter of authority from the Director of Lands confirming that the applicant has surface rights where the borehole is located
How long will this service take?

Once all of the necessary documents are submitted, this process takes 90 days to complete.

How much does it cost?

The processing of the application costs BWP60.00

Where can I obtain this service?

For more information, please contact any of the offices listed below, 7:30 to 12:45 and 13:45 to 16:30, Monday to Friday, except public holidays.

Department of Water and Sanitation  (Headquarters)
Plot 2509, Block B Ground Floor, Office G04
Old Lobatse Road
Private Bag 0029
Gaborone
Botswana
Tel. (+267) 360 7100
Fax. (+267) 390 3508

Mahalapye  Water and Sanitation  Regional Office
Xhosa 2 ward
P.O Box 30
Mahalapye
Botswana      
Tel. (+267) 4710251
Fax. (+267) 4711729

Jwaneng Water and Sanitation  Regional Office
RAC Office Block, Plot 385, Marakanelo street, unit 2
Private Bag 002,
Jwaneng
Botswana
Tel. (+267) 5880396
Fax. (+267) 5881225 
 
Serowe  Water and Sanitation Services Regional Office
Dinokwane ward 
Private Bag 005
Serowe
Botswana
Tel. (+267) 4633403
Fax. (+267) 4600273               
 
Francistown Water Water and Sanitation  Regional Office

Plot 252/2567, Od BGI Building
Private Bag F181
Francistown
Botswana
Tel. (+267) 2413117
Fax. (+267) 2413449          
 
Gumare  Water and Sanitation  Regional Office
Bothatogo ward
P.O Box 131
Gumare
Botswana
Tel. (+267) 6874029
Fax. (+267) 6874976               

                                
Maun Water and Sanitation  Regional Office
Along Sir Seretse Khama Rd
Private Bag 002 
Maun
Botswana
Tel. (+267) 6860452
Fax. (+267) 6860372     
 
Kasane Water and Sanitation  Regional Office   

Plot 90026, President Avenue Street, Newtown
P.O.Box 26
Kasane
Botswana
Tel. (+267) 6250323
Fax. (+267) 6250377         
 

Ghanzi  Water and Sanitation  Regional Office
Plot 1301, Bosele ward
Private Bag 0025 
Ghanzi
Botswana
Tel. (+267) 6596226
Fax. (+267) 6597583                 

Tsabong Water and Sanitation Regional Office
Ikageng Ward ​
Private Bag 0029
Tsabong
Botswana
Tel. (+267) 6540216
Fax. (+267) 6540636

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