GOV.BW

• Complete and submit the application form for planning permission, submit with supporting document in person at the office of the planning authority responsible for the area/settlement where the development is to take place.
• You will be notified in writing by the Secretary of the Physical Planning Committee of the local authority regarding the decision made regarding the application.
• Applications for planning permission are submitted through the planning authority operating in the area/settlement where the development of land is to take place. Depending on the type of application, consultation with other agencies such as the Water Utilities Corporation, Botswana Power Corporation, Department of Environmental Affairs or the Department of Surveys and Mapping may be necessary prior to submitting to the Planning Authority.

Applicants are required to register with the department of Social Protection at headquarters, district offices and Service Providers.

 Who can appoint a proxy?

• A beneficiary who is unable to collect their old age pension due to ill health, Old Age  or Physical disability may appoint any person of his/her choice, preferably a relative to receive the allowance on their behalf.
• A beneficiary may revoke a proxy or appoint another if still necessary.
• Proxy must produce his/her Omang during payments.

Life Declaration 

A beneficiary who receives the allowance through bank credit or through proxy is required to make a life declaration once in every six months, failing which the payment is automatically suspended until he/she declares, in which case he/she would be entitled to arrears.

How do i access missed payments (arrears)?

A beneficiary who is unable to collect his/her allowance during payments will be paid arrears cumulatively for a period of six months which he/she has to apply for through the department or service provider.

Conditions applied

• An old Age Pensioner who is serving a prison term or is on extra-mural sentence, payments are stopped up to the month he/she is released from prison or complete his/her sentence and he/she is not entitled to arrears for that period.
• Arrears can only be claimed within a continuous period of twenty three months from date of application. Arrears beyond twenty three months is forfeited.

• Request permission from the chief, in written or verbal form, giving specifics of the intended meeting (date, time, and other information) and wait for a response from the chief.
• Once permission is granted, the applicant(s) should inform attendees of the meeting and its details.

1. Visit the Social and Community Development Office (SCDO) in his/her area, with the supporting documents, and  express the education needs. The officers would then provide the applicant with information on varying tertiary education institutions, including application forms.

2. Complete the application form for the preferred institution. The officers would then prepare a covering letter to the institution and the DTEF, dispatch them and advise on the outcome of the application.

Any parent interested in accessing this service for his/her children must follow the following steps two (2)weeks prior to the beginning of the school term;

• Visit the Social and Community Development (S&CD) office in the area with supporting documents outlined below, and  expressing transportation needs  to the S&CD officer. 
• Provide the S&CD Officer with the children's and parents` names, home address, school address, and parents` contact information. 
• The S&CD Officer would later advise the parents of their children collection time and location where they are to be collected.

• Visit the local tribal administration office to request a declaration letter confirming the veteran's participation in the war. For a list of tribal administration office across the country, click here.
• Take the declaration letter and supporting documents to the District Commissioner's office, requesting enrolment into the veterans pension programme. For a list of these Botswana Urban and District Council offices, please click here.
• Download and complete the Registration of Beneficiary Form or visit the Department of Social Services to complete the form and submit with relevant supporting documents.
• Indicate preference of payment either through the 12 month voucher book at the post office / Tribal administration office in his or her area or monthly bank transfer.