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Business Compliance

Issuance of livestock Producers Agent, Livestock Buyers and Livestock Buyers Agent licenses

Overview

Livestock Buyers License is provided for in the Control of Livestock Industry Act CAP.36.01.  The license authorises its holder to purchase livestock for the purpose of trade in the country. Trade here means acquisition of livestock for slaughter, meat processing plants, retailers, chain shops, for commission (BMC) and other markets and this even include a farmer buying 50 or more breeding stock for the purposes of a ranch.  License issued for a particular district can be endorsed ONCE in another district of interest to the buyer to enable trading in that particular district.

A Livestock buyer’s Agent license is obtained by a buyer who is going to buy on behalf of someone who already has a livestock buyer’s license.

Livestock Producers Agent license allows its holder to collect mobs of cattle from producers and send them to Botswana Meat Commission abattoirs on their behalf. A holder of this license is permitted to charge a commission of 2.5% on revenue realized from the sales as stipulated in the act for the services offered and not more than that. Livestock Producers Agent License is provided for in the Livestock Meat Industries Act (CAP 36.03).  

Who is eligible?
  • Registered Business (companies)
  • Citizens (Farmers and Individuals)
How do I get this service?

Visit the nearest District Agribusiness Promotion Office with relevant documents and complete an application form.

 

Individuals and companies who are interested in becoming Livestock Buyers, Agents or Speculators are required to confirm details to the Authorized License Issuing Officer on the following;

  1. For New Entrants:
  • Confirm registration with BAITS for Keeper Identification
  • Particulars for business or an individual
  • Base location of business
  • District areas of livestock purchase
  • Type of license required
  • Payment of annual license  fee
  •  
  • Fill in the application form

 

  1. For renewals:
  • Produce monthly livestock sales report and returns
  • Pay Annual renewal license fee
  • Produce licenses together with valid identifications (when required by the authority) before any transactions can be carried out.
  • Fill in the application form

 

What supporting documents are required?
  • A Valid and original Botswana National Identity Card (Omang) for citizens
  • Original Passport and Resident Permit for non-citizens
  • Original and valid Cattle Brand Certificate
  • Original and valid Livestock keepers Identity
  • Original and a valid Trading License (Butchery & Fresh produce)
How long will this service take?
  • One (1) working day
Theme for this service
How much does it cost?
  1. Livestock buyer’s license
  • First time owners deposit fee P200.00 (The fee is refundable upon termination of the license)
  • Annual License Fee is P70.00
  •  Annual license renewal  fee is P70.00 and P52.50 is paid up for license issued before and after the 30th of June in every year

 

  1. Livestock Buyer’s Agent License
  • License Fee 50.00
  • Annual license renewal is P50.00 and P32.50 for a license issued after the 30th of June.

 

  1. Livestock Producers’ Agent License
  • License fee is P500.00 and expires every 31 December
  • Annual License renewal fee of P500.
Meta tags

Botswana, Botswana Government, Republic of Botswana, Government of Botswana, Agriculture, Food Security.

Keywords

Livestock Buyers, Agent licence , Speculators

Ministry submitting this Service

Issuance of Import Permit of Live Animal(s), Animal Product(s) and Animal Feed(s)

Overview

This service allows clients to import animals, animal products, animal feeds, Animal/feeds Samples for research purposes etc into the country in order to achieve country wide traceability of the commodities. Animal movement can be for the following purposes; for slaughter, for rearing and translocation.  For all permits the client must return the previous permit before renewal or issuance of subsequent permits and the product or animal clear details must be provided as well as the quantity.

Origin country should not have major Notifiable diseases for such livestock e.g. foot and mouth for cattle, Avian Influenza or Newcastle for chicken and African swine fever for pigs.

 

Who is eligible?
  • Registered Livestock Keeper (citizens and non-citizens legally resident in Botswana)
  • Unregistered keeper (Diplomats, Tourists, researchers)
How do I get this service?
  • Visit the nearest District Veterinary Office with relevant document and complete an application form.
  • Email DVSpermits [at] gov.bw (DVSpermits[at]gov[dot]bw) or Call 002673689510/9513 to get help.
What supporting documents are required?

Livestock (Animals)

  • Veterinary-health certificate from country of original,
  • Relevant test results as per Import permit requirements
  • transit permit in case  animals passes through other countries
  • CITES permit in case of game animals

           

Livestock products

  • Veterinary-health certificate of country of original
  • Relevant test results where needed as per import permit requirements
  • CITES permit in case of game products

 

 

Veterinary Samples

 

  • Veterinary Import  permit
  • Veterinary Export permit
  • CITES permit in case of game products

Livestock Feeds

  • Veterinary-health certificate of           original country           
  • Veterinary Import permit
  • transit permit in case feeds goes through other countries       
  • Properly labelled containers/bags in accordance         with labelling standards covered by the country regulations and CODEX Standards on Labelling
  • NB: Botswana does not allow use of animal protein, antibiotics, anabolic hormones and thyrostatic substances in feeds and it’s a requirement that Exporting country should attest to their absence in the feed Imported into Botswana.

 

Dogs and Cats

  • Valid rabies immunisation record (For dogs and cats)
  • Kittens and puppies under 3 months old (Proof that  the mother (dam) was vaccinated against at least one month but not more than 12 months prior to giving birth
  • Proof that there are no movement restrictions for rabies control in your origin area.
  • Submit the pets to the office for inspection before issuance of Export  permit

 

Movement of dogs and cats within SADC region

  • Veterinary Movement           permit (from exporting country)                    
  • Veterinary Health certificate or Health card,           
  • Rabies Certificate
  • Document must be in English or Setswana
How long will this service take?

One (1) working day

How much does it cost?

Its free.

Meta tags

Botswana, Botswana Government, Republic of Botswana, Government of Botswana, Agriculture, Food Security.

Keywords

Transit permit, import permit, livestock,  livestock products, Veterinary Health certificate

Ministry submitting this Service

Issuance of Transit Permit for livestock and livestock products

Overview

This service allows farmers to move animals across the country to their Destination Country. Origin should NOT have major Notifiable diseases for such livestock e.g. foot and mouth for cattle, Newcastle for chicken and African swine fever for pigs.

Who is eligible?

Anybody with the necessary documents

How do I get this service?
  • Email  DVSpermits [at] gov.bw (DVSpermits[at]gov[dot]bw)
  • Call 002673689510/9513
  • Visit the nearest Registered Clearing Agents
  • Visit the nearest District Veterinary Office
What supporting documents are required?
  • Transit permit from other transit countries
  • Import permit from Destination country
  • Export permit from origin country
  • CITES permit in case of Game animals

For Dogs and Cats

  • Valid rabies immunisation record (For dogs and cats)
  • Kittens and puppies under 3 months old (Proof that  the mother (dam) was vaccinated against at least one month but not more than 12 months prior to giving birth
  • Proof that there are no movement restrictions for rabies control in your destination area.
  • Submitted the pets to the office for inspection before issuance of any permit
  • Veterinary Movement permit
  • Veterinary Health certificate or Health card
  • Rabies Certificate
  • Document must be in English
How long will this service take?
  • One (1) working day
Theme for this service
How much does it cost?

Its free.

Meta tags

Botswana, Botswana Government, Republic of Botswana, Government of Botswana, Agriculture, Food Security.

Keywords

Transit permit, import permit, livestock,  livestock products, Veterinary Health certificate

Ministry submitting this Service

Accreditation of Private Garages

Overview

Central Transport Organisation (CTO) conducts accreditation of private garages bi-annually; that is in April/May and October/November. This is a process of vetting services offered by private garages and dealerships to Government Ministries/Departments.  The purpose of this exercise is to ensure that quality service is provided in accordance with expected national and international standards. Garages and Workshops that conform to stipulated requirements are issued with certificates valid for one (1) year.

Accreditation Certificates are issued in three categories as follows:

Categories

  • Category A-Small cars
  • Category B-Trucks and Buses
  • Category C-Plant Machinery

Accreditation Certificates are also issued in three(3) classes;

Classes

  • Class 1-Repairs below BWP 30,000
  • Class 2-Repairs between BWP 30,000 and BWP 60,000
  • Class 3-Repairs above BWP 60,000

When Accreditation Certificate expires, Garage owners have an obligation of requesting for renewal of which CTO will then initiate the process to complete the renewal. The process of renewal involves a visit to these premises and the inspection is carried out in the same manner as the initial one.

Who is eligible?

Citizen and non-citizen owned garages.

How do I get this service?
  • Respond to invitation to submit applications for private garage registration and accreditation as advertised in the media.
  • Preliminary evaluation will be conducted .
  • Site visit and inspection to premises/workshops of all the applicants to check compliance of their accommodation, tools & equipment etc.
  • Final evaluation report is compiled to show which companies met the requirements for accreditation.  The report is sent to Ministerial Tender Committee (MTC) for adjudication with recommendations and all supporting documents.
  • After approval by Ministry of Transport and Communications, successful applicants are issued with certificates and made to sign Service Level Agreements (SLAs) whilst unsuccessful ones are written letters with inspection forms attached to show where they did not meet the requirements.
What supporting documents are required?
  • Tax Clearance
  • Trading License
  • PPADB Registration document
  • Insurance Document
How long will this service take?

 Two (2) months.

Where can I obtain this service?

Central Transport Organisation (CTO) Head Office

Quality Assurance Unit -Private Garage Registration and Accreditation

Opening hours are from 07:30 to 16:30, Monday to Friday, except public holidays.

Theme for this service
How much does it cost?

Free.

Meta tags

Botswana, Botswana Government, Republic of Botswana, Government of Botswana, accreditation of private garages

Keywords

Accreditation of Private Garages

Ministry submitting this Service

Lodging of Complaint Against Unfair Business Practices

Overview

Any consumer whose interests/rights are violated and having not obtained redress from the business may lodge a consumer complaint of unfair business practice.

A consumer is defined in the Consumer Protection Act 2018 as “any person or non-profit making organisation to whom or to which any commodity is offered, supplied or made available, where such person or organisation does not intend to apply the commodity for the purpose of resale, lease, rendering services or the manufacture of goods for gain."

Who is eligible?

 Any consumer, class of consumers or consumer organisation.

How do I get this service?
  • Seek redress from the supplier concerning your dissatisfaction with the service rendered. 
  • If dissatisfied escalate to the nearest Consumer Protection Offices listed below by: 
  • Downloading and submitting the CONSUMER COMPLAINT FORM with supporting documents in person or fax.
What supporting documents are required?
  • Invoices/Receipts.
  • Warranty terms or purchase agreement.
How long will this service take?

Thirty (30) working days.

Where can I obtain this service?
Gaborone Head office Kanye

Consumer Protection Unit - Gaborone

Competition and Consumer Authority

Private bag 00101

Gaborone, Botswana

Main Mall, Plot 28 Matsitama Road

Email: CA [at] competitionauthority.co.bw (CA[at]competitionauthority[dot]co[dot]bw)

Web: www.competitionauthority.co.bw

TEL:3934278

FAX(+267) 3121013

Rural Administration Centre

Private Bag M1939

Kanye

Tel: 5441335/5441448

Fax: 5442460

Ministry of Investment, Trade and Industry

Ground Floor, North wing

Plot 54380, Central Business District, Gaborone

Private Bag 0048

Gaborone

Tel: 3952571

Fax: 3951869

Maun

 

Selibe Phikwe

 

Jwaneng

 

Old Mall, Behind Botswana Telecommunication Corporations Office, Adjacent to Broadcasting Services.  Second Floor.

Office – 23 &24

P. O. Box 109

Maun

Tel: 6860684

Fax: 6862115

 

Selibe Mall, Plot 2626, Susan Building above Chicken Licken

P. O. Box 890

Selibe Phikwe

 

Tel: 2611624

Fax: 2613829/2613111

 

Rural Administration Centre - Dithuso House – 2nd Floor

P. O. Box 1595

Jwaneng

2611624

Tel: 5880396

Fax: 5882819

 

Hukuntsi

 

Francistown

 

Ghanzi

 

Rural Administration Centre

Private Bag 001

Hukuntsi

Tel: 6510380

Fax: 6510344

 

Rural Administration Centre - Ntshe House, 2nd Floor

P. O. Box 254

Francistown

Tel: 2413824

Fax: 2413824

 

Rural Administration Centre

P. O. Box 254

Ghanzi

Tel: 6596519

Fax: 6596841

 

Tsabong

 

Kasane

 

Serowe

 

Plot 7065, Behind CTO, Cooperatives Development Building.

 

P. O. Box 293

Tsabong

 

Tel: 6540320

Fax: 6540476

 

Plot No 2972, Behind Police, White City

Private Bag K12

Kasane

 

Tel: 6252375/6252499/

Fax: 6252434

 

Serowe Main Mall

Next to Standard Chartered Bank

Private Bag 0057

Serowe

 

Tel: 4630042

Fax: 4633725

 

Opening hours: 07:30 to 12:45 and 13:45 to 16:30 Monday to Friday, except public holidays

Theme for this service
How much does it cost?

No cost.

Meta tags

Government of Botswana, Botswana, Republic of Botswana, Botswana Government, Ministry of Investment Trade and Industry

Keywords

Department of Trade and Consumer Affairs, Consumer Protection Office, Consumer complaint, Unfair Business Practice, resolution of consumer complaints, investigating complaints, Consumer Welfare.

Synonyms

Consumer redress

Ministry submitting this Service
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